Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Clare Lewis

Clare Lewis

July 16, 2026

5  out of  5
rating by Clare Lewis
"Sheila is incredibly knowledgeable, thorough, and takes the time to make sure you truly understand your insurance coverage. I've been a State Farm customer for years, but no one has ever explained my policies as clearly or as thoroughly as Sheila.

When we reviewed my coverage, she knew exactly the right questions to ask to make sure I had the appropriate types and amounts of coverage for my specific situation. She identified potential gaps in my coverage that had never been brought to my attention during previous policy reviews, including things I never would have thought to consider on my own.

Throughout the entire process, I never felt like Sheila was trying to upsell me or recommend coverage I didn't need. Instead, she helped me find the right balance between having the protection I needed and keeping my premiums reasonable. I genuinely felt like she was looking out for my best interests and making sure I was properly protected.

Even after our meeting, Sheila followed up to make sure I didn't have any additional questions and that I felt confident about my coverage. That level of service is rare and very much appreciated.

If you're looking for an insurance agent who is knowledgeable, patient, honest, and truly cares about helping you make informed decisions, I highly recommend working with Sheila."
We responded:
"Wow Clare!! Thank you for the amazing 5-star review! It sure means a lot to know you had such a great experience with us. Your kind words are very appreciated. Our goal is always to ask questions to uncover your personal needs and offer solutions while you make the decisions best for you and your family. We are always happy to help. Please reach out at any time.
Thanks again, Sheila Radwan, your STATE FARM agent. "
Profile photo of Ann Anderson

Ann Anderson

July 14, 2026

5  out of  5
rating by Ann Anderson
"Always helpful and on top of things, year after year, even with my husband buying and selling cars quite often."
We responded:
"Thanks Ann! We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Sheila Radwan, your State Farm agent. "
Profile photo of Anne Marie O'Connor

Anne Marie O'Connor

July 10, 2026

5  out of  5
rating by Anne Marie O'Connor
"Wonderful experience working with Sheila’s entire team!"
We responded:
"Anne Marie, thank you for your kind review of State Farm Agent Sheila Radwan’s Team. We appreciate it! We are grateful to you.
Sheila Radwan"
Profile photo of Ken Arthur

Ken Arthur

June 30, 2026

5  out of  5
rating by Ken Arthur
"great office. if every office was this good life would be a breeze!"
We responded:
"Ken, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Sheila Radwan’s Team! It means so much to our team. We appreciate you too! Sheila Radwan"
Profile photo of Colleen Bonnes

Colleen Bonnes

June 29, 2026

5  out of  5
rating by Colleen Bonnes
"I was looking for a caring and compassionate agent who is able and willing to assist in the event of a claim. I chose Shelia because she and her team, especially Anna, have made me feel like they will truly be there when / if I need them."
We responded:
"Colleen, thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sheila Radwan’s Team and Anna, in particular. Should you have any further questions or require assistance, please do not hesitate to contact us here in Hamburg. Thanks again, Sheila Radwan"
Profile photo of Shari Martinez

Shari Martinez

June 29, 2026

5  out of  5
rating by Shari Martinez
"I have been with Shiela for a lot of years.Everyone is helpful...always answer my 40 questions.They are knowledgable,and offer ways to save me money .I love them !! I tell my friends to come here also."
We responded:
"Wow, thank you for the 5-star review, Shari! We deeply appreciate your support! If you ever need any help or have any questions (even 40) on anything insurance related, please do not hesitate to get in touch! Sheila Radwan, your State Farm agent"
Profile photo of Ellen Lewis

Ellen Lewis

June 23, 2026

5  out of  5
rating by Ellen Lewis
"Sheila is a delight to work with. She is so knowledgeable about all aspects of insurance. She gave so much time in our first meeting to be sure I had no further questions and followed up by email with additional information. I really feel my insurance needs are in good hands. I would highly recommend her!!"
We responded:
"Wow, thank you for the 5-star review, Ellen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! We appreciate you too. Thanks again, Sheila Radwan, your STATE FARM agent"
Profile photo of Traci

Traci

June 19, 2026

5  out of  5
rating by Traci
"Sheila and her team are absolutely incredible! They are always available to help when needed. I was at a dealership and Delaney was able to get all the information needed for me within minutes. They are very knowledgeable, and always make sure I have what I need and that I understand my plans. I have heard horror stories about other insurance agencies, and I am so happy to say that I have never had a bad experience with this team. Highly recommend!"
We responded:
"Traci, thank you for your 5-star review! We appreciate your positive feedback and are pleased to know you had a positive experience with State Farm Agent Sheila Radwan’s Team and Delaney, in particular. Should you have any further questions or require assistance, please do not hesitate to contact us here in our Hamburg office. Sheila Radwan"
Profile photo of Aaron Divine

Aaron Divine

June 10, 2026

5  out of  5
rating by Aaron Divine
"I’ve worked with the State Farm office for years. They are very knowledgeable and always make me feel like I am part of the State Farm family. Thank you to everyone in the office!"
We responded:
"Hey Aaron, we're delighted to hear about your experience! We're thrilled that you had a great experience with our team. As always, we look forward to working with you in the future. We look forward to seeing you again soon. Sheila Radwan, your State Farm Agent."
Profile photo of Christopher Holewinski

Christopher Holewinski

June 1, 2026

5  out of  5
rating by Christopher Holewinski
"Her office was very helpful explaining the process of making a claim and the steps involved to get my car repaired after a hailstorm"
We responded:
"Christopher, Thanks for the great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Sheila Radwan, your State Farm agent."
Profile photo of Rebecca Crawford

Rebecca Crawford

May 27, 2026

5  out of  5
rating by Rebecca Crawford
"Very helpful and knowledgeable. Provided great review of current policy coverage. Also discussed options for reductions and additions to consider based on changes of employment and family need status. Sheila provided info on ways to reduce costs by taking a defensive driving course and considering their drive safe and save plan. She took her time with answering all questions and is providing a written estimate of things we would like to consider changing (both reducing some things and adding others)."
We responded:
"Rebecca, we appreciate the time you took to give us such a great rating! We're thrilled that you find value in what we do. We look forward to serving you many more times in the future! Please let us know what we can do for you in the future. Thanks so much. Sheila Radwan, State Farm agent."
Profile photo of Susan Penczkowski

Susan Penczkowski

May 24, 2026

5  out of  5
rating by Susan Penczkowski
"I have been a customer of Sheila Radwan for over 31 years. I have no complaints. Sheila and her staff are wonderful, knowledgeable, professional, and very personable. I love to visit the office to meet with the staff to pay my bills, review my policies, or ask questions. Also, she always has gifts (i.e. candy, calendars, floss, pens, kleenex, hand sanitizer, insurance card sleeves, measuring tape, etc.) for you to take with you. ALWAYS a pleasant experience."
We responded:
"Susan, we really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. It has always been a pleasure to work with you for over 31 years too! We are grateful to you for your business. Thanks again, Sheila Radwan, your State Farm agent"
Profile photo of Christopher Walczak

Christopher Walczak

May 21, 2026

5  out of  5
rating by Christopher Walczak
"Everybody was extremely helpful and answered every question that I had. Definitely recommend them!!"
We responded:
"Thank you, Christopher, for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Sheila Radwan’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! Sheila Radwan"
Profile photo of Jeri Dussing

Jeri Dussing

May 21, 2026

5  out of  5
rating by Jeri Dussing
"We have been customers for many, many years. Linda is our go-to agent and she is fantastic to work with -so friendly and very knowledgeable. Highly recommend!!"
We responded:
"Dear Jeri, we're delighted to hear about your many years of positive experience and shout out to Linda! It's great to know that we were able to provide you with the highest levels of 5-star service. We look forward to serving you many more times in the future! Thanks again, Sheila Radwan, your State Farm agent. "
Profile photo of Dave Friedrich

Dave Friedrich

May 20, 2026

5  out of  5
rating by Dave Friedrich
"We switched to State Farm for our vehicles a few years ago, and have since moved all of our policies over to Sheila Radwan’s office. Have nothing but good things to say about the services provided. Linda Hazlett in particular is terrific!"
We responded:
"Dave, thank you for your wonderful review of your State Farm Agent Sheila Radwan and team, in particular, Linda. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future. Sheila Radwan, your State Farm agent"
Profile photo of Ronald Shriver

Ronald Shriver

May 20, 2026

5  out of  5
rating by Ronald Shriver
"Great Office"
We responded:
"Dear Ronald, we're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! Your State Farm agent, Sheila Radwan"
Profile photo of Alicia Dunn

Alicia Dunn

May 19, 2026

5  out of  5
rating by Alicia Dunn
"Sheila Radwan and her team (hi, Anna!) were so responsive and helpful to me as I negotiated my post-accident aftermath; I was rear-ended and my car was totaled. They also reached out multiple times to check on me, which was so kind. I highly recommend their office."
We responded:
"Dear Alicia, we appreciate the time you took to give us such a great rating! We truly appreciate your recommendation, nice words about Anna, and will work hard to continue going above and beyond! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon. Sheila Radwan, your State Farm agent"
Profile photo of John Dezik

John Dezik

May 15, 2026

5  out of  5
rating by John Dezik
"Worked with Anna Radwin. She is very prompt and professional. She assisted us and my daughter, who was involved in a rear end collusion, that totalled her car. Anna was very proactive and very helpful. She also handled in a very prompt fashion my wife purchasing a new car at the same time."
We responded:
"Hi John, we are grateful and appreciate the time you took to leave your review of our service and of Anna, in particular. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon! Sheila Radwan, your local State Farm agent"
Profile photo of Julie

Julie

May 14, 2026

5  out of  5
rating by Julie
"We have been with State Farm for years , but we were at the Dick Robinson office in West Seneca until they closed . We were happy to find this office , they offer the same type of friendly service, knowledgeable staff , and are always available to help us out if need be."
We responded:
"Hello Julie, Thanks for choosing us to continue your insurance with and for leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you into the future! We look forward to seeing you again soon. Sheila Radwan, STATE FARM agent"
Profile photo of Chris Ferguson

Chris Ferguson

May 11, 2026

5  out of  5
rating by Chris Ferguson
"Great customer service, easy to work with, can easily get things done even just via text messages which is great."
We responded:
"Chris, we’re honored by your positive feedback! We look forward to continuing to provide you with great service every time! If there is anything else we can do for your insurance needs, just let us know! Sheila Radwan, State Farm Agent"
Profile photo of kathryn sitek

kathryn sitek

May 8, 2026

5  out of  5
rating by kathryn sitek
"Linda has always been a big help with our insurance policies. She is very knowledgeable in every aspect in home auto and boat. I wouldn't trust anyone but her 👍"
We responded:
"Thank you for the 5-star review Kathryn! I am happy you had a good experience at our State Farm Insurance office."
Profile photo of Debra Panek

Debra Panek

May 1, 2026

5  out of  5
rating by Debra Panek
"Very informative and constantantly looking to save me money.
Over 30 years of experience and close to my house."
We responded:
"Debra, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Sheila Radwan’s Team! We appreciate you too. Sheila"
Profile photo of Mary Bishop

Mary Bishop

April 23, 2026

5  out of  5
rating by Mary Bishop
"Awesome people to work with. I've been with them for 43 years. No complaints."
We responded:
"Thank you for the amazing review, Mary! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Reach out anytime. Sheila Radwan, STATE FARM AGENT"
Profile photo of Jill Zymowski

Jill Zymowski

April 17, 2026

5  out of  5
rating by Jill Zymowski
"A deer hit me for my first time. When I called a couple of times, Linda and Anna both answered every question I had. Great communication, just a call/text away!"
We responded:
"Thank you for your 5-star review, Jill! We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sheila Radwan’s Team, especially with Anna and Linda. Should you have any further questions or require assistance, please do not hesitate to contact us here in Hamburg . We appreciate you too. "
Profile photo of Greg Rocki

Greg Rocki

March 5, 2026

5  out of  5
rating by Greg Rocki
"Very helpful with my move"
We responded:
"Hi Greg, we are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! It was a pleasure to serve you. Sheila Radwan, your State Farm Agent"