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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Kenneth Zawadzki

October 26, 2026

5 out of 5 rating by Kenneth Zawadzki
"The staff worked very hard to solve my problem with the DMV. They did all the paperwork and investigated the best way to proceed. It was a four month problem, but they solved it and everything worked out great I would highly recommend them."
We responded:
"Thank you so much, Kenneth, for your wonderful 5-star review and recommendation! We know how frustrating and stressful dealing with DMV issues can be, especially over several months. Our team is truly dedicated to going the extra mile for our customers, and we're so happy we could help get everything resolved for you. We sincerely appreciate your patience, trust, and kind words. Thank you for allowing us to be your State Farm team! Sheila Radwan, your Hamburg agent."
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Eli Chimera

October 25, 2026

5 out of 5 rating by Eli Chimera
"We have been with state farm for over 20 years. Linda has always been helpful and resourceful. A great friend to have, would recommend her and the hamburg office to anyone. Thank you for everything Linda!"
We responded:
"Eli, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Your kind words of appreciation about my team member, Linda, and the entire office team are very appreciated. We look forward to working with you in all your future insurance needs. Sheila Radwan, your State Farm agent. "
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Robert Strzelewicz

October 23, 2026

5 out of 5 rating by Robert Strzelewicz
"Anna was great with setting up my state farm mobile app and getting my drive safe and save set up!"
We responded:
"Thanks, Bob, for your nice words for Anna's help recently. Our goal is great customer service and are glad you were pleased. Happy that you are taking advantage of the discounts available to save premium dollars. Looking forward to helping you again when you need anything. Sheila Radwan, your State Farm agent."
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Matthew Schlieper

October 13, 2026

5 out of 5 rating by Matthew Schlieper
"I had been dealing with a recent time sensitive Auto Insurance situation & Delaney did such an amazing job resolving it! She is so professional & was responsive in a prompt manner. I have had nothing but positive experiences in dealing with everyone at this office. I highly recommend this Agency!"
We responded:
"Matthew, thank you for taking the time to share your experience and a 5 Star review! We’re so glad to hear that you had a great recent experience working with Delaney on your auto insurance and are satisfied working with our entire team! We appreciate you. Sheila Radwan, your State Farm agent"
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Jeff Hartman

October 12, 2026

5 out of 5 rating by Jeff Hartman
"After well over 35 yrs with State Farm, it recently became necessary to find a new agent. I was looking for another local agent, offering a more personal relationship. Sheila and her staff were very welcoming, knowledgeable, experienced and professional. I met with Linda, who reviewed all of my policies, updated my coverages and made sure that any discounts I was eligible for were properly applied. This is exactly what I was looking for."
We responded:
"Thanks so much for the amazing review, Jeff! We really appreciate your support here in our Hamburg office. Just reach out anytime if you need us - we’re here for you. Sheila Radwan, your State Farm agent."
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Rita Sloan

October 8, 2026

5 out of 5 rating by Rita Sloan
"I have been client for decades. Always great service for home, auto."
We responded:
"Thanks Rita. We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations all these years and will continue to in the future. You are great too. Sheila Radwan, your State Farm agent  "
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Susan Penczkowski

October 8, 2026

5 out of 5 rating by Susan Penczkowski
"I have been a customer of Sheila Radwan for almost 32 years. I have no complaints. Sheila, Linda & the newest addition Delaney are all wonderful, knowledgeable, professional, and very personable. I love to visit the office to pay my bills, review my policies, or ask questions. Also, there are always gifts to take home with you (i.e. candy, calendars, floss, pens, Kleenex, hand sanitizer, insurance card sleeves, measuring tape, etc.). A pleasant experience for sure."
We responded:
"Thank you so much for the 5 stars, Susan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Richard Bzibziak

September 30, 2026

5 out of 5 rating by Richard Bzibziak
"Anna was very helpful with running quotes for me and offering options to save!"
We responded:
"Thank you so much for the 5 stars, Richard! We really appreciate your support. The positive words for Annarare really kind. If you ever need anything, feel free to reach out anytime to us. We are here for you. Sheila Radwan, your STATE FARM agent "
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John Young

September 29, 2026

5 out of 5 rating by John Young
"Sheila in Hamburg is excellent to work with. Very knowledgeable and helpful. Have tried other insurance companies but very happy with State Farm"
We responded:
"Thank you so much for the 5 stars, John! We really appreciate your support. If you ever need anything, feel free to reach out anytime. We are happy to help you! Sheila Radwan, Hamburg State Farm agent"
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CAMILLE IRR

September 17, 2026

5 out of 5 rating by CAMILLE IRR
"Sheila was a wonderful agent for my daughter when she bought her first home this summer. She really educated her, she didn’t just sell her a policy. I was so impressed, when we moved into a condo, I called Sheila again.
Has forward another month and our auto insurance came up for renewal. I spoke with Anna at Sheila’s office. We did a comparison of coverages and Anna saved me $3,000 ! I had been with our previous carrier for over 10 years! Shop around folks, keep the money in your pocket. Understandably, not everyone can expect this level of savings, but you don’t know if you don’t call. Anna was very patient through this process and followed up as I obtained necessary documentation. Call this agency! They’re terrific. True professionals and great customer service!"
We responded:
"CAMILLE, thank you for the fantastic 5-star review! Your very kind words about Anna and myself are greatly appreciated. We try hard to provide professional and friendly service to our customers. Reach out to us anytime as we are always here to support you with your insurance needs here in our Hamburg agency. Thanks again, Sheila Radwan, your State Farm agent "
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John Dezik

September 4, 2026

5 out of 5 rating by John Dezik
"Worked with Anna Radwin. She is very prompt and professional. She assisted us and my daughter, who was involved in a rear end collusion, that totalled her car. Anna was very proactive and very helpful."
We responded:
"Hi John, we are grateful and appreciate the time you took to leave your review of our service and of Anna, in particular. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. Hope you visit us again soon! Sheila Radwan, your local State Farm agent"
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denise dunford

August 30, 2026

5 out of 5 rating by denise dunford
"Sheila is so knowledgeable about all aspects of insurance and I have peace of mind that my coverage is right!"
We responded:
"Denise, thank you for the fantastic review! We’re always here to support you with your insurance needs in our Hamburg agency. We appreciate your business. Sheila Radwan, your STATE FARM agent"
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Mickey Appel

August 22, 2026

5 out of 5 rating by Mickey Appel
"Very professional as well as personable. I've never had any issue with their service."
We responded:
"Thanks so much for the amazing review, Mickey! We really appreciate your support here in our Hamburg agency. Just reach out anytime if you need us - we’re here for you. Sheila Radwan, your State Farm agent"
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J Gernatt

August 14, 2026

5 out of 5 rating by J Gernatt
"We had a new car purchase this week and Delaney was very responsive and helpful while we were at the dealership! Additionally, she followed up with me the following day to go over the details and make sure we were getting the best rate! She was very professional and helpful!!!
We’ve been with State Farm for over 25 years, she surely did not disappoint as a new addition to their team!"
We responded:
"J, thank you for the fantastic review of our agency and Delaney in particular! We’re always here to support you with your insurance needs in here in our agency. Thanks again, Sheila Radwan, State Farm agent in Hamburg."
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tim koester

July 29, 2026

5 out of 5 rating by tim koester
"Best insurance agent out there!"
We responded:
"Tim, thank you for your wonderful review of State Farm Agent, Sheila Radwan’s Team! We are grateful for your business and look forward to working with you again in the future. Sheila Radwan"
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Kelly Wild

July 29, 2026

5 out of 5 rating by Kelly Wild
"I’ve been a working with Sheila, and her staff, for a long time. She is helpful, patient, respectful and knowledgeable. My questions are always answers quickly and communication is clear. Thank you for all of your help through the years."
We responded:
"Kelly, we’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! It is so kind of you to share your experience with our service. We’d love to help anytime you need us down the road. Thanks again, Sheila Radwan, State Farm agent "
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Lynn Allen

July 28, 2026

5 out of 5 rating by Lynn Allen
"Anna at Sheils Radwans State Farm office was so great to work with. Took her time to go over all our insurance needs."
We responded:
"Thank you for your review, Lynn! We really appreciate your kind words for our office and Anna, my team member. If you ever have any questions or need assistance, we’re always here and happy to help. Sheila Radwan, State Farm agent"
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Amy Lazarczyk

July 28, 2026

5 out of 5 rating by Amy Lazarczyk
"My husband and I met Linda from Sheila's team a few years ago and we are so thankful that we did. She is always so helpful!"
We responded:
"Thank you, Amy. We’re so happy to hear you had a great experience - we appreciate the wonderful 5-star review and nice words for my team member, Linda! We’d love to help anytime you need us down the road. Sheila Radwan, STATE FARM AGENT in Hamburg"
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Clare Lewis

July 16, 2026

5 out of 5 rating by Clare Lewis
"Sheila is incredibly knowledgeable, thorough, and takes the time to make sure you truly understand your insurance coverage. I've been a State Farm customer for years, but no one has ever explained my policies as clearly or as thoroughly as Sheila.

When we reviewed my coverage, she knew exactly the right questions to ask to make sure I had the appropriate types and amounts of coverage for my specific situation. She identified potential gaps in my coverage that had never been brought to my attention during previous policy reviews, including things I never would have thought to consider on my own.

Throughout the entire process, I never felt like Sheila was trying to upsell me or recommend coverage I didn't need. Instead, she helped me find the right balance between having the protection I needed and keeping my premiums reasonable. I genuinely felt like she was looking out for my best interests and making sure I was properly protected.

Even after our meeting, Sheila followed up to make sure I didn't have any additional questions and that I felt confident about my coverage. That level of service is rare and very much appreciated.

If you're looking for an insurance agent who is knowledgeable, patient, honest, and truly cares about helping you make informed decisions, I highly recommend working with Sheila."
We responded:
"Wow Clare!! Thank you for the amazing 5-star review! It sure means a lot to know you had such a great experience with us. Your kind words are very appreciated. Our goal is always to ask questions to uncover your personal needs and offer solutions while you make the decisions best for you and your family. We are always happy to help. Please reach out at any time.
Thanks again, Sheila Radwan, your STATE FARM agent. "
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Ann Anderson

July 14, 2026

5 out of 5 rating by Ann Anderson
"Always helpful and on top of things, year after year, even with my husband buying and selling cars quite often."
We responded:
"Thanks Ann! We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Sheila Radwan, your State Farm agent. "
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Anne Marie O'Connor

July 10, 2026

5 out of 5 rating by Anne Marie O'Connor
"Wonderful experience working with Sheila’s entire team!"
We responded:
"Anne Marie, thank you for your kind review of State Farm Agent Sheila Radwan’s Team. We appreciate it! We are grateful to you.
Sheila Radwan"
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Ken Arthur

June 30, 2026

5 out of 5 rating by Ken Arthur
"great office. if every office was this good life would be a breeze!"
We responded:
"Ken, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Sheila Radwan’s Team! It means so much to our team. We appreciate you too! Sheila Radwan"
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Colleen Bonnes

June 29, 2026

5 out of 5 rating by Colleen Bonnes
"I was looking for a caring and compassionate agent who is able and willing to assist in the event of a claim. I chose Shelia because she and her team, especially Anna, have made me feel like they will truly be there when / if I need them."
We responded:
"Colleen, thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Sheila Radwan’s Team and Anna, in particular. Should you have any further questions or require assistance, please do not hesitate to contact us here in Hamburg. Thanks again, Sheila Radwan"
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Shari Martinez

June 29, 2026

5 out of 5 rating by Shari Martinez
"I have been with Shiela for a lot of years.Everyone is helpful...always answer my 40 questions.They are knowledgable,and offer ways to save me money .I love them !! I tell my friends to come here also."
We responded:
"Wow, thank you for the 5-star review, Shari! We deeply appreciate your support! If you ever need any help or have any questions (even 40) on anything insurance related, please do not hesitate to get in touch! Sheila Radwan, your State Farm agent"
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Ellen Lewis

June 23, 2026

5 out of 5 rating by Ellen Lewis
"Sheila is a delight to work with. She is so knowledgeable about all aspects of insurance. She gave so much time in our first meeting to be sure I had no further questions and followed up by email with additional information. I really feel my insurance needs are in good hands. I would highly recommend her!!"
We responded:
"Wow, thank you for the 5-star review, Ellen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! We appreciate you too. Thanks again, Sheila Radwan, your STATE FARM agent"